Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry Journal Article uri icon

Overview

publication date

  • May 1, 2000

Full Author List

  • Mozer MC; Wolniewicz R; Grimes DB; Johnson E; Kaushansky H

Other Profiles

Additional Document Info

start page

  • 690

end page

  • 696

volume

  • 11

issue

  • 3