The blame shift: Robot service failures hold service firms more accountable Journal Article

Overview

CU Boulder Authors

Kim, WooJin

publication date

January 1, 2024

has restriction

closed

Date in CU Experts

January 22, 2025 12:04 PM

Full Author List

Ryoo Y; Jeon YA; Kim W

author count

3

citation count

24

published in

Journal of Business Research Journal

Other Profiles

International Standard Serial Number (ISSN)

0148-2963

Electronic International Standard Serial Number (EISSN)

1873-7978

Digital Object Identifier (DOI)

https://doi.org/10.1016/j.jbusres.2023.114360

Additional Document Info

volume

171

number

ARTN 114360