Addresses the interface between a firm�s operations and its over-arching strategy, exploring the design and qualities of a reinforcing operating model, considerations in selecting performance measures, building organizational capabilities, and managing uncertainty. Develops an understanding of processes at the system level, generating insights into the factors that limit a system�s productivity as well as the alignment of processes with the organization�s goals/strategy.
instructor(s)
Rodgers, Tim
Primary Instructor
- Fall 2022 / Fall 2023
