research overview Nicole Trujillo's research focuses on user behavior in online library environments and library organizational design. She is interested in usability studies, human computer interaction, and analytics.
selected publications journal article Artificial Intelligence and Music Discovery. Music Reference Services Quarterly. 1-9. 2024 Library Terms that Users (Don’t) Understand: A Review of the Literature from 2012-2021. College and Research Libraries. 2024 "A Library Within a Library": Organizational Design as Perceived by Academic Government Information Librarians. Journal of Library Administration. 21-41. 2021 What Metadata Matters?: Correlation of Metadata Elements with Click-Through Rates for E-Books and Streaming Video in the Academic Library Catalog. Journal of Web Librarianship. 86-99. 2020 Reference service redesign: Does incorporating student employee feedback increase feelings of empowerment?. Journal of Access Services. 130-141. 2018