An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction Journal Article uri icon

Overview

publication date

  • April 1, 2010

Date in CU Experts

  • June 13, 2014 3:34 AM

Full Author List

  • Hekman DR; Aquino K; Owens BP; Mitchell TR; Schilpzand P; Leavitt K

author count

  • 6

Other Profiles

International Standard Serial Number (ISSN)

  • 0001-4273

Electronic International Standard Serial Number (EISSN)

  • 1948-0989

Additional Document Info

start page

  • 238

end page

  • 264

volume

  • 53

issue

  • 2