An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction Journal Article uri icon

Overview

publication date

  • April 1, 2010

Full Author List

  • Hekman DR; Aquino K; Owens BP; Mitchell TR; Schilpzand P; Leavitt K

Other Profiles

Additional Document Info

start page

  • 238

end page

  • 264

volume

  • 53

issue

  • 2