publication venue for Visual Listening In: Extracting Brand Image Portrayed on Social Media 2020 Service Product Design and Consumer Refund Policies 2020 Consumer Privacy Choice in Online Advertising: Who Opts Out and at What Cost to Industry? 2020 Selling Your Product Through Competitors' Outlets: Channel Strategy When Consumers Comparison Shop 2018 Network Effects in Alternative Fuel Adoption: Empirical Analysis of the Market for Ethanol 2015 Pricing Prototypical Products 2013 Optimal Referral Bonuses with Asymmetric Information: Firm-Offered and Interpersonal Incentives 2010 Direct-to-Consumer Advertising of Prescription Drugs: A Strategic Analysis 2009 Vertical information sharing in a volatile market 2008 The retail value chain: Linking employee perceptions to employee performance, customer evaluations, and store performance 2008 Managing e-Marketplace: A strategic analysis of nonprice advertising 2006 Research Note—Managing e-Marketplace: A Strategic Analysis of Nonprice Advertising 2006 Wine online: Search costs affect competition on price, quality, and distribution 2000